Even if you are not ready to commit to a holiday right now, we could still be of use. We remain passionate about travel and would love to share our extensive knowledge of Asia with you, especially if you find yourself with extra time on your hands. You might want to look at some holiday ideas for future inspiration, or plan a trip, but not book it yet. That's ok by us. Just looking for some reliable, first-hand information a given country? Think of us as your personal travel encyclopedia. Talking travel is what curious travellers do best, and will keep us all dreaming of adventures yet to come.
Since the birth of ETG in 2004, we have weathered our fair share of storms, but this past year has been one of our most challenging yet. Covid-19 is, in fact, the second full-blown crisis we have experienced in just 12 months, following the Easter attacks in Sri Lanka in April 2019. We are so proud of how our team has rallied together to always ensure the safety and wellbeing of our clients in these turbulent times. We genuinely care about each and every one of our travellers - but of course, you can't take our word for that. This is what one of our clients, Mr Williams, had to say about how we handled his booking in the aftermath of last year's crisis.
Currently, we are still booking holidays, mostly for 2021. Some of our travellers are still looking to travel this year, and we are hopeful that they will be able to see those trips through. However, to provide our clients with complete peace of mind, we have introduced what we are calling our ‘COVID-19 Promise’, meaning that if you are unable to travel due to any reason relating to COVID-19, we will refund you in full, excluding a 10% deposit and any unrecoverable costs. We will also offer a £1000 voucher towards re-booking the same trip at a later date. To find out more about our COVID-19 promise, please click the link below or feel free to get in touch to discuss your particular requirements.
Many people in our extensive network of hotel partners, suppliers, and fellow travellers cannot operate as usual at this time. That means we have time and resources to put to use. In terms of the business, we have been supporting our ground agents in Asia and developing several exciting new experiences that will be ready to launch when it is safe to do so. In other news, most of our London-based team have got involved in community support efforts, from bringing care packages to the isolated elderly to helping provide supplies to our local NHS trusts. We know we are not on the 'front line' of the crisis, but at we ETG are still looking for opportunities for exchange, and to care for our community. Why not sign up to our fortnightly newsletter, where we keep the travel conversation going and share silver linings to the present situation?
Your time is precious, but so’s our planet. You want to travel mindfully — to contribute, not simply consume — but where to begin? At ETG, sustainable travel has always been way more than a mere trend. Creating exceptional, ethical experiences that impact positively is at the heart of everything we do. So, you can tread gently, knowing we’ve done the legwork to ensure every step of your journey counts.
ETG: Because Travel Matters
You need more than memories. We get it. At ETG, we design unforgettable journeys that leave a mark bolder than any visa stamp. Never fully scripted, they’re the trips where you realise you don’t need the same language to laugh, commune and connect. Adventures where friendships are forged and differences embraced and absorbed; where a chance encounter can change something — or everything. So, what are you waiting for? Come join our travel collective and share the extraordinary world we know.
ETG: Because travel’s not a spectator sport.